Explore the dealership

Welcome to Rybrook Warwick

Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way.

Our business is based on the customer and our team are committed to making it a welcoming and friendly experience.

Meet the team

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Lee Beacon

Head of Business

Stephanie Wilson

Centre Accountant

Sam Callender

Aftersales Manager

Paul Black

Bodyshop Manager

Lloyd Greenaway

Parts Manager

Steve Collett

Customer Relations Manager

Neil Walker

New Car Retail Sales Manager

Matt Noble

New Car Sales Executive

Richard Dean

BMW Used Car Sales Executive

David Preece

Used Car Sales Executive

James Simmonds

New Car Sales Executive

Laura Hall

Accounts Assistant

Eve Tresigne

Senior Sales Administrator

Annie Bishop

Sales Administrator

Amy Uppal

Showroom Host

Mark Barrett

Service Advisor

Jack Rawlings

Workshop Controller

Jodi Wilkinson

Service Advisor

Jamie Gunton

Service Advisor

Jason Lightowler

Parts Assistant

Mark Coleman

Parts Advisor

Thomas Leach

Parts Advisor

Thomas Billington

Parts Advisor

Nick Jones

Warranty Administrator

Ian Jennings

Service Driver

Robert Smith

Service Driver

BMW Technicians

Meg Neal

Bodyshop advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

My car failed it's MOT..I was provided with a loan car for the day and my car passed it's MOT later that day.

Service

Always a struggle to find somewhere to park on arrival at Warwick.

Service

I have found the service to be efficient and honest.

Service

Flawless, and the car was very well valeted as part of the service.

Service

Recent work was done promptly and efficiently. Only issue was with the post-vacuuming; caused a problem with the airbag warning light staying on, which caused me 25 minutes delay whilst it was fixed. Have had issues caused by valeting before.

Service

All of the staff were very friendly, efficient and kept me informed at all times. The work on the car was very satisfactory.

Service

Excellent service, was able to work in comfortable surroundings whilst waiting. Service itself was excellent Rybrook team identified and corrected an issue with the car suspension without adding significant time or cost to the service

Service

Could have more service loan cars available

Service

They did the service and MOT, and cleaned the car, then gave me the notes on the service to show what came up. That's good, pretty standard.

Service

Streamlined and efficient

Service

Service plus remedial work items were properly handled, and Jodi Wilkinson did what he committed to do. My vehicle was ready for collection at the pre-arranged time.

Service

Service done quickly efficiently and politely

Service

Rybrook did an exceptional job of resolving the issue of my vehicle’s bonnet, which was due to poor build quality.

Service

I expected a good experience when having my car serviced and I got it

Service

Welcoming and very efficient service.

Service

As soon as you walk through the door the experience begins. Warm welcome, no judgement, like I’d experienced with other brands. Very easy to deal with and the best courtesy car I’ve ever been given : 530D M sport. Might upgrade next time

Service

Very smooth visit, MoT completed well within time I was told it would take.

Service

efficient

Service

Rybrook Warwick have been my BMW dealer for close to 10 years and over this period of time I have found them to be reliable and helpful

Service

Efficient, courteous service.

Service

Always treated with upmost respect and always has a great feeling when walking in

Service

Good service from all staff but particularly from David Preece, good product and smart people and premises.

Service

Very good customer service and looked after car very well.

Service

This is my second BMW that Rybrook have serviced the experience of dealing with Rybrook has been very good over a period of 9 years..

Service

Friendly, welcoming service with excellent Communication. The whole team no matter who I spoken to were helpful and made me feel like the service they offered was special to me.

Service

Staff all busy but not much waiting. Service quality fine....

Service

As above, plus the staff were very friendly.

Service

Service was great although there was a queue to check the car in and out at the service desk. Guess it was the busy time of day.

Service

Everything done on time and staff very welcoming

Service

Service advisor was great, but haven't heard back about my broken wind deflector and my broken seat still isn't as it should be.

Service

Collection and delivery was as stated and full information on the service and recalls explained

Service

Basically as above, but will add that when Rybrook have not got a courtesy car,one is sourced from "Enterprise" & this is the only time when problems occur.Regrettably not enough room here to list what Rybrook & myself have had to putup with.

Service

Took more than one day to complete the work, by I was kept informed and car was delivered back to me.

Service

They were able to perform some of the service tasks needed but they left it till late In the day to inspect my car so not all the addtional work identified could be completed.

Service

Faultless service.

Service

They make it really easy, pick up and drop back, and an update phone call

Service

Brilliant service

Service

Listened to my problem and this was corrected

Service

See above. Attention to details and customer satiafaction

Service

Everything was as one would like

Service

Very good service. From being greeted on entering the dealership through the whole process very good service.

Service

I had called with an issue I have experienced since I had brought the car. The service guys got myself booked in for the same day and I also got the vehicle back on the same day.

Service

all good,no problems.

Service

The answer speaks for itself.

Service

I found my visit to Rybrook Warwick a very positive ex.

Service

Steve Collett, in difficult circumstances, worked very hard to ensure a satisfactory outcome which he achieved in spades - I am genuinely impressed.

Service

Service a bit expensive. I also requested and received a body shop quote. I have used the body shop several times before and, as always, the service was particularly good.

Service

The service and repairs were done in accordance with your service manager's explanation.

Service

The service experience has been reasonably positive however I feel that a call earlier in the day to say when/ whether the car will be ready would that day etc would be beneficial to the customer.

Service

I was kept communicated with throughout the process and advised on any further work and costs.

Service

Everything was great.

Service

Excellent service from BMW Warwick. The only slight blip was the returning of the hire car, but this was quickly sorted.

Service

I was kept fully informed by your friendly helpful staff.

Service

Done the job it good time and completed in the Time to suit me for collection

Service

Kept waiting on arrival but otherwise good.

Service

The service was outstanding.However I was first told I had an oil change and on the day of the service I was told it was actually a full service and the bill would come to £999 pounds which is a lot to stomp up with at short notice.

Service

knowledgable friendly and professional team at this retailer. Nothing is too much trouble. pleasure to deal with

Service

Matt keep me informed of the delivery date, giving me time to plan to collect and also information about how to hand back my old car

Sales

Excellent service from everyone involved from start to finish.

Sales

This is my 4th purchase from Rybrook BMW and I believe customer loyalty is important. I am always made to feel that my business is welcome at this most professional of dealerships.

Sales

All good

Sales

Efficient and friendly